City
Shanghai
درباره این ویدیو
Shanghai’s Smart Strategies
• Shanghai Clone – Digital Twin of Shanghai has real-time data and helps in asset management and future-proofing the city.
• People-Oriented Smart City digital infrastructure project made it a “Dual Gigabit” city – full 5G coverage in the downtown area and fiber coverage across 99 percent of the city was achieved.
• Citizen Cloud App – This is the most commendable strategy. It turned out to be the world-leading citizen data platform and as a one-stop-shop for the residents. The app uses technologies such as Cloud computing, artificial intelligence, and big data.
The city’s one-stop platform for government affairs includes 1,274 public services covering birth and marriage, culture and education, tourism, social security, transportation, medical treatment and health, plus legal services and senior care.
A total of 75,000 public service applications were handled via the platform every day. Citizens can check a wide variety of day-to-day requests such as marriages, tax bookings, real-time traffic conditions, traffic violations, weather forecasts, hospital registrations, legal mediation applications, pension inquiries, and tourism complaints.
Information of residents is shared by 39 government authorities connected with the platform and the government announced that currently, there are 14.5 million users of the platform. The Citizen Cloud app is the preferred way to contact the city about a myriad of issues, although there is a one number common call center that removes the need for citizens to find out which service or department to ring.